the fine print

FAQ / GENERAL / CANCELLATION & REFUND POLICIES

General Policy

  • Coastal Body Studio instructors and classes are subject to change without notice. Please visit our class schedule for updates.

  • Coastal Body Studio accepts MasterCard, Visa, American Express, cash, or checks.

  • Coastal Body Studio is not responsible for any bank overdraft fees.

  • All classes must be prepaid.

  • All sales are final. All classes, private and semi-private sessions, and lifestyle services are non-refundable, non-exchangeable, and non-transferable.

 

What if I need to cancel my class or session?

  • No problem! We have a 24-hour cancellation policy. That means you can cancel up to 24 hours before your class, private or semi-private session, or lifestyle service start time and it will be credited back to your account for future use.

  • If you need to cancel a group class reservation, log into Sweat Guru. If you have trouble cancelling or have any questions, please call or email us.

  • If you need to cancel a private or semi-private session or lifestyle service, you must call the studio.

We are sorry, but we do not offer refunds.

 

If you need to cancel within 24 hours of your class, session, or lifestyle service, you will lose the credit.

 

Do you offer a Monthly Unlimited option?

  • We offer monthly unlimited memberships for our group classes.

  • With the monthly unlimited membership, you can come to any class on the group class schedule (except Pilates equipment class) as many times as you want!

  • The monthly unlimited membership auto renews every month. So the day it expires, your account will automatically purchase you another month under the same terms.

  • If you’re a monthly unlimited member and no-show for or late cancel (under 24-hours notice) a class, you will incur a $18 fee.

 

If you want to cancel your Monthly Unlimited Membership at any point, just email us 7 days prior to the expiration of the current month, and we will cancel the auto renew.

PRIVACY POLICY/TERMS & CONDITIONS

1. Terms

By accessing this website, you are agreeing to be bound by these website’s Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on the Coastal Body Studio, LLC website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;

  • use the materials for any commercial purpose or for any public display (commercial or non-commercial);

  • attempt to decompile or reverse engineer any software contained on the Coastal Body Studio, LLC website;

  • remove any copyright or other proprietary notations from the materials; or

  • transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Coastal Body Studio, LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on the Coastal Body Studio, LLC website are provided “as is.” Coastal Body Studio, LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Coastal Body Studio, LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Coastal Body Studio, LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit or due to business interruption) arising out of the use or inability to use the materials on the Coastal Body Studio, LLC Internet site, even if Coastal Body Studio, LLC or a Coastal Body Studio, LLC authorized representative has been notified orally or in writing of the possibility of such damage.

 

5. Revisions and Errata

The materials appearing on Coastal Body Studio, LLC website could include technical, typographical, or photographic errors. Coastal Body Studio, LLC does not warrant that any of the materials on its website are accurate, complete, or current. Coastal Body Studio, LLC may make changes to the materials contained on its website at any time without notice. Coastal Body Studio, LLC does not, however, make any commitment to update the materials.

 

6. Links

Coastal Body Studio, LLC has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Coastal Body Studio, LLC of the site. Use of any such linked website is at the user’s own risk.

 

7. Site Terms of Use Modifications

Coastal Body Studio, LLC may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

 

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of South Carolina, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to your use of this website or these Terms and Conditions shall be filed only in the state or federal courts located in Charleston County in the State of South Carolina and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

 

9. Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate, disclose, and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

  • We will only retain personal information as long as necessary for the fulfillment of those purposes.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

  • Personal data should be relevant to the purposes for which it is to be used and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.

  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

 

10. HEALTH DISCLAIMER

THIS WEBSITE PROVIDES FITNESS, NUTRITION, AND WEIGHT LOSS INFORMATION AND INFORMATION APPLICATIONS AND CONTENT PUBLISHED OVER THE INTERNET AND IS INTENDED ONLY TO ASSIST USERS IN THEIR PERSONAL FITNESS AND WEIGHT LOSS EFFORTS.

COASTAL BODY STUDIO, LLC IS NOT A MEDICAL ORGANIZATION, AND OUR STAFF CANNOT GIVE YOU MEDICAL ADVICE OR DIAGNOSIS. NOTHING CONTAINED IN THIS WEBSITE SHOULD BE CONSTRUED AS SUCH ADVICE OR DIAGNOSIS. THE INFORMATION AND REPORTS GENERATED BY US SHOULD NOT BE INTERPRETED AS A SUBSTITUTE FOR PHYSICIAN CONSULTATION, EVALUATION, OR TREATMENT. YOU ARE URGED AND ADVISED TO SEEK THE ADVICE OF A PHYSICIAN BEFORE BEGINNING ANY EXERCISE OR WEIGHT LOSS EFFORT OR REGIMEN.

THIS WEBSITE IS INTENDED FOR USE ONLY BY HEALTHY ADULT INDIVIDUALS. THE WEBSITE IS NOT INTENDED FOR USE BY MINORS, PREGNANT WOMEN, OR INDIVIDUALS WITH ANY TYPE OF HEALTH CONDITION. SUCH INDIVIDUALS ARE SPECIFICALLY WARNED TO SEEK PROFESSIONAL MEDICAL ADVICE PRIOR TO INITIATING ANY FORM OF WEIGHT LOSS EFFORT OR REGIMEN.

 

11. Indemnification

You agree to indemnify, hold harmless and, at our option, defend Coastal Body Studio, LLC and our affiliates and our and their officers, directors, employees, stockholders, agents, and representatives from any and all third party claims, liability, damages, and/or costs (including, but not limited to, reasonable attorneys fees and expenses) arising from your improper use of this website or our products or offerings, your violation of these Terms and Conditions, or your infringement, or the infringement or use by any other user of your account, of any intellectual property, or other right of any person or entity.

 

12. Miscellaneous Terms

In any action against us arising from the use of this website, the prevailing party shall be entitled to recover all legal expenses incurred in connection with the action, including but not limited to its costs, both taxable and non-taxable, and reasonable attorney’s fees. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. These Terms and Conditions, together with the Subscription Agreement (if applicable), are the entire agreement between you and us relating to the subject matter herein. If you are a subscriber to one of our online subscription offerings or products, in the event of any conflict between these Terms and Conditions and the Subscription Agreement, the Subscription Agreement shall control.

These Terms and Conditions may be modified only by our posting of changes to these Terms and Conditions on this website or by written agreement of both parties. Each time you access this website, you will be deemed to have accepted any such changes.

We may assign our rights and obligations under these Terms and Conditions. These Terms and Conditions will inure to the benefit of our successors, assigns, and licensees. The failure of either party to insist upon or enforce the strict performance of the other party with respect to any provision of these Terms and Conditions, or to exercise any right under the Terms and Conditions, will not be construed as a waiver or relinquishment to any extent of such party’s right to assert or rely upon any such provision or right in that or any other instance; rather, the same will be and remain in full force and effect

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